1. Who is Maison L.T. PIVER?
Founded in 1774, L.T. PIVER is one of the oldest French perfume houses. It has left its mark on the history of fragrance with iconic creations, each inspired by the artistic and cultural movements of its time.
2. Are your perfumes original creations?
Each fragrance in our collection was created between 1774 and 1907. The formulas, carefully preserved, have been reinterpreted today as eaux de parfum in order to maintain their authenticity while meeting modern requirements.
3. Where are your perfumes made?
Our eaux de parfum are developed and produced in Chartres, France, in keeping with the traditional know-how of French haute parfumerie.
4. What is the difference between an eau de parfum and an eau de toilette?
Eau de parfum contains a higher concentration of fragrance essences, giving it greater longevity and a more intense olfactory presence than eau de toilette.
5. How should I store my perfume?
We recommend storing your bottle away from light, heat, and humidity to preserve the full richness of its fragrance.
6. Do you offer samples?
Each order comes with a complimentary sample, allowing you to discover another creation from Maison L.T. PIVER.
7. How do I place an order on your website?
Simply select the fragrance of your choice, add it to your cart, and follow the secure payment steps.
8. Customer account and benefits
Creating an account on our website gives you access to various privileges:
- Access to your order history
- Personalized tracking of your purchases
- Exclusive offers tailored to your purchases
9. Sustainability and responsible commitment
Maison L.T. PIVER is committed to an environmentally respectful approach.
- FSC® certified boxes: our packaging comes from responsible sources, ensuring sustainable forest management.
- Made in France: our eaux de parfum are bottled in Chartres, at the heart of local expertise and recognized craftsmanship.
10. What are the delivery times and methods?
We ship your orders within 2 to 10 business days. Delivery times vary depending on the chosen carrier and destination at checkout.
11. Can I return a perfume?
For hygiene reasons, opened perfumes cannot be returned. If your product is damaged or defective, please contact us within 14 days of receipt so we can review your request.
12. How can I contact you?
You can reach us via the contact form available on the website, or directly by email at contact@piver.com. Our team will reply from Monday to Friday, 9 a.m. to 6 p.m. (Paris time).